To re-submit your documents email
[email protected]. Please follow these guidelines:
1) Recent utility bill:
A clear scanned colour copy or digital photograph of a recent (no more than 3 months old) utility bill displaying your name and address. Examples include:
· Electricity (power) bill
· Water bill
· Gas bill
· Telephone bill (mobile bills will not be accepted)
· Cable (TV)/Internet bills
To see a sample of an acceptable utility bill please click here.
If you cannot provide 1 of the above documents, we can also accept
· Credit card statement
· Bank statement
· Bank account confirmation letter on bank letterhead with bank stamp and signature
· Transaction confirmation notification letter
· Statement of account standing for any banking service issued by a major financial institution, including investment, mortgage and insurance
We are also able to accept any document mailed to you within the past 90 days by local or federal government, any government owned organisation, or the judicial system, including tax documents, court papers of any kind, notification of receipt of government funds, etc.
We require you to send in the full page of your utility bill or other document, displaying all edges of the page. Your name, address, date on the bill and company name and logo must be visible; however, you may block out your personal billing information.
2) Valid Photo ID:
A clear scanned colour copy or digital photograph of one of the following forms of ID:
* Passport - the page displaying the photograph and full passport number
* Drivers’ licence - displaying the full driving licence number
* Personal ID card – front and back.
To see a sample of an acceptable Passport and Drivers’ Licence please click here.
Should you have any questions or feel you have received this email in error, please contact us.
The NETELLER Payment Network.