Бизнес-аккаунт в PayPal на европейской компании попал под временную блокировку (ограничение) из-за проверки на соответствие директиве о PSD2. Запросили дополнительную информацию:
- Detailed description of business model including list of products/services offered
- Your business model appears to fall under the 2nd Payments service directive (PSD2) legislation. PSD2 is a European directive governing payment services. We would like to ask you to check how these directives affect your service. Please contact a local authority or an internal/external legal advisor to analyse PSD2 to determine your precise position in this regard. We will contact you again to follow up on this in the near future. If you already hold a PSD1 / PSD2 license, or if your business is PSD1 / PSD2 exempt, please send us a copy of the relevant documentation.
- Description of sub-merchant vetting procedures, including overview of information, which is being collected from a sub-merchant
- List of all sub-merchants (3rd party vendors/sellers/service providers)
- A copy of the payment flow in a chart
- How long are funds held before disbursing to the sub-merchants (3rd party vendors/sellers/service providers)?
- How are funds disbursed to the sub-merchants (3rd party vendors/sellers/service providers)?
- What type of controls are in place to monitor unreliable sub-merchants (3rd party vendors/sellers/service providers)?
- Identify if buyers are aware of sub-merchants (3rd party vendors/sellers/service providers)
Кто сталкивался с подобным? Как поясняли, если бизнес-модель не маркетплейсная?